1. Introduction

Ebenezer Books & Stationery ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the Protection of Personal Information Act (POPIA) protects you.

2. The Information We Collect

To provide our e-commerce services, we collect and process the following data:

• Identity Data: First name, last name, username.
• Contact Data: Delivery address, billing address, email address, and telephone numbers.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order (manage payments, fees, and charges).
• To manage our relationship with you (notifying you about changes to our terms or privacy policy).

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use industry-standard SSL encryption for all data transmission.

5. Your Legal Rights (POPIA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data ("Right to be forgotten").
• Object to processing of your personal data.

To exercise any of these rights, please contact our Information Officer.

6. Contact Details

Physical Address: Mafikeng, North West, South Africa.
Email: admin@ebenezerbooks.co.za